Legal
Terms & Conditions
Acceptance of Terms
These Terms and Conditions (“Terms”) govern your use of the Memorial Chronicle website and all related services. By accessing our website, submitting content, leaving condolences, or using any of our services, you confirm that you are at least 18 years of age and that you accept and agree to be bound by these Terms.
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website after any changes constitutes your acceptance of the revised Terms.
Description of Services
Memorial Chronicle is an online obituary and memorial platform that provides the following services:
Our Services Include
- Free publication of obituaries submitted by families, friends, and funeral homes
- Tribute pages where visitors can leave condolences and share memories
- Photo upload and gallery features for tribute pages
- Service information display for funeral and memorial events
- Social sharing tools to help families reach friends and loved ones
- Send Flowers functionality linking to third-party florists
- Search functionality to find published obituaries
All services are provided free of charge to users. Our website is funded through responsible advertising displayed on our pages.
Obituary Submission Guidelines
When submitting an obituary or any content to Memorial Chronicle, you agree to the following guidelines:
Acceptable Content
- Accurate biographical information about the deceased
- Respectful life stories, achievements, and personal memories
- Funeral and memorial service details
- Appropriate photographs of the deceased
- Surviving family member information with consent
Prohibited Content
- False, misleading, or fabricated information
- Defamatory, offensive, or disrespectful statements
- Content that infringes on third-party copyrights or trademarks
- Spam, commercial solicitation, or promotional content
- Content that violates any applicable law or regulation
- Photographs that are inappropriate, offensive, or copyrighted by third parties
- Personal information about living individuals without their consent
We reserve the right to refuse, edit, or remove any submitted content that we believe violates these guidelines or is otherwise inappropriate, without prior notice.
User-Submitted Content & Intellectual Property
By submitting any content to Memorial Chronicle — including obituaries, photographs, condolence messages, and memories — you grant us a non-exclusive, royalty-free, worldwide licence to publish, display, and store that content on our website for the purposes of providing our memorial services.
You confirm that:
- You own or have the right to submit all content you provide
- You have obtained consent from any living individuals whose personal information is included
- Your submission does not infringe upon any third-party intellectual property rights
- All photographs you submit are either owned by you or used with permission
Memorial Chronicle does not claim ownership of the content you submit. You retain all rights to your original content. We will not use your submitted content for any commercial purpose beyond displaying it on our website.
Condolences & Tribute Wall
Our Tribute Wall allows visitors to leave condolence messages and share memories on obituary pages. By submitting a condolence or memory, you agree that:
- Your message is genuine, respectful, and appropriate
- You will not use the condolence feature to post spam, advertisements, or irrelevant content
- You will not post content that is offensive, threatening, or harassing
- Your message accurately represents your relationship to the deceased
All condolences are reviewed before publication. We reserve the right to decline or remove any message that we deem inappropriate, without explanation or prior notice.
Condolence Review Process
All submitted condolences and memories are reviewed by our team before appearing on tribute pages. This process typically takes a few hours. We appreciate your patience and understanding.
Accuracy of Information
Memorial Chronicle publishes obituaries as submitted by families, friends, and funeral homes. While we review all submissions for appropriateness, we do not independently verify the accuracy of the biographical information provided.
We rely on submitters to provide accurate and truthful information. If you believe that an obituary contains false or inaccurate information, please contact us immediately at contact@memorialchronicle.com and we will investigate and take appropriate action.
Memorial Chronicle shall not be held liable for any inaccuracies in obituaries or other content submitted by users.
Advertising
Memorial Chronicle displays third-party advertisements on our website through Google AdSense and similar advertising platforms. These advertisements help fund our free obituary publishing service.
By using our website, you acknowledge and agree that:
- Advertisements may be displayed on any page of our website
- We do not endorse or take responsibility for the content of third-party advertisements
- Advertising cookies may be used to display relevant ads, as described in our Privacy Policy
- We are not responsible for any transactions or interactions you have with advertisers
We make every effort to ensure that advertising is displayed in a tasteful and non-intrusive manner, out of respect for families visiting our memorial pages.
Third-Party Links & Services
Our website may contain links to third-party websites and services, including florists, funeral homes, and grief support resources. These links are provided for your convenience and information only.
Memorial Chronicle does not endorse, control, or take responsibility for the content, privacy practices, or terms of any third-party website. Your use of any third-party website or service is entirely at your own risk and subject to that party’s own terms and conditions.
We recommend that you review the terms and privacy policies of any third-party service before using it.
Disclaimer of Warranties
Memorial Chronicle provides its website and services on an “as is” and “as available” basis, without any warranties of any kind, either express or implied.
We do not warrant that:
- Our website will be available, uninterrupted, or error-free at all times
- Any errors or defects on our website will be corrected
- Our website or servers are free of viruses or other harmful components
- The content on our website is accurate, complete, or up to date
To the fullest extent permitted by law, Memorial Chronicle disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
Limitation of Liability
To the fullest extent permitted by applicable law, Memorial Chronicle, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Your use of or inability to use our website or services
- Any content submitted to or published on our website
- Any errors, omissions, or inaccuracies in published obituaries
- Unauthorised access to or alteration of your submissions
- Any third-party content or services linked from our website
Our total liability to you for any claims arising from your use of our website shall not exceed the amount you have paid us in the twelve months preceding the claim. As our services are free of charge, this amount is nil.
Content Removal & Takedown
We respect the rights of individuals and families to have content removed from our platform in appropriate circumstances.
You May Request Removal If:
- You are a close family member of the deceased and wish to have the obituary removed
- The obituary contains false or inaccurate information
- A condolence message is offensive or inappropriate
- Your personal information has been published without your consent
- Content infringes your copyright or intellectual property rights
To request removal of content, please email contact@memorialchronicle.com with the URL of the relevant page and a description of your request. We will respond within 5 business days.
Prohibited Uses
You agree not to use Memorial Chronicle for any of the following purposes:
Strictly Prohibited Activities
- Submitting false obituaries or fabricated death notices
- Impersonating any person or misrepresenting your relationship to the deceased
- Using our website to send spam or unsolicited communications
- Attempting to gain unauthorised access to our systems or data
- Scraping, copying, or redistributing our content without permission
- Using our website in any way that violates applicable laws or regulations
- Interfering with or disrupting the operation of our website
- Using automated tools to access our website without our prior written consent
Violation of these prohibitions may result in removal of your content, blocking of your access to our website, and, where appropriate, referral to law enforcement authorities.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Travis County, Texas, United States.
Contact Us
If you have any questions about these Terms and Conditions or wish to report a violation, please contact us:
Memorial Chronicle — Legal Contact
- Email: contact@memorialchronicle.com
- Phone: (972) 618-7656
- Address: 701 Tillery St #12, Austin, TX 78702, United States
- Hours: Monday – Sunday, 9:00 AM – 6:00 PM CST
We will acknowledge all legal enquiries within 5 business days and respond fully within 30 days where required by law.
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